Shipping Policy

Shipping Policy – BareSculpt
Last Updated: August 10, 2025

This Shipping Policy applies to all products purchased through our website at www.baresculpt.com.

1. Order Processing

All orders are processed and dispatched from our warehouse within 2–3 business days (Monday–Friday, excluding holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please ensure your shipping address is complete and correct at the time of order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

2. Shipping Time & Delivery Estimates

We currently ship to the United States and select international destinations. Estimated delivery times (after dispatch) are:

Please note that these are estimates only. Actual delivery times may vary due to carrier delays, customs clearance, weather, or peak season volume.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and the total weight of your order.

Occasionally, BareSculpt may offer free shipping promotions. When active, these promotions will be clearly announced on our website and applied automatically at checkout if eligibility criteria are met.

Please note that shipping fees are non-refundable if you change your mind about a product and choose to return it. Shipping costs will only be refunded if the item is confirmed to be defective or damaged, and photographic or video proof of the issue is required before approval.

4. Tracking Your Order

Once your order is shipped, you will receive an email containing your tracking number and a link to monitor the shipment status.

Tracking information typically becomes available within 1–3 business days of dispatch.

If you haven’t received tracking info within 5 days of placing your order, please contact us at rene@baresculpt.com.

5. Shipping Carriers

We work with reliable global logistics partners, including but not limited to:

• USPS

• UPS

• DHL

• YunExpress

• OMGO Express

• Local postal services for final-mile delivery

Carrier selection may vary based on destination and fulfillment warehouse availability.

6. Delays & Exceptions

We are not liable for shipping delays due to:

• Customs processing in the destination country

• Incorrect shipping information provided by the customer

• Natural disasters or global disruptions

• Postal strikes or third-party carrier issues

In such cases, we will do our best to support and update you, but we are unable to provide refunds for orders in transit unless they are officially declared lost.

7. Lost or Stolen Packages

If tracking shows your package was delivered but you have not received it:

• First, check with neighbors, building management, or your local carrier office.

• If the package is still not found, contact us at rene@baresculpt.com and we will investigate.

We are not responsible for stolen packages after delivery is confirmed, but we may offer a discounted replacement at our discretion.

8. Customs, Duties & Taxes (International Orders)

International shipments may be subject to customs duties, import taxes, or other fees by your country’s customs agency. These fees:

• Are not included in our product or shipping prices

• Are the responsibility of the customer

• May cause delivery delays

Please consult your local customs office for more information before placing an international order.

9. Incomplete or Incorrect Address

If an order is returned to us due to an incorrect or incomplete address:

• The customer is responsible for the reshipping cost.

• We will contact you via email to confirm updated address details.

10. Delivery Confirmation & Acceptance

Delivery is considered complete when tracking information indicates that the package was delivered to the provided address.

If you experience issues receiving your package despite a “delivered” status, please contact us within 7 days of the delivery scan.

11. Order Cancellations & Changes

Once an order has been processed or shipped, we cannot cancel or modify it. If you need to make urgent changes after placing an order, contact us as soon as possible at rene@baresculpt.com and we will do our best to assist if the order hasn’t been dispatched yet.

12. Contact Us

If you have questions about shipping, tracking, or delivery issues, we’re here to help.

• Contact Email: rene@baresculpt.com

• Business Name: BareSculpt

• Support Hours: Monday–Friday, 9:00 AM – 5:00 PM EST